Financial Hardship Solutions
When you face financial hardships—an inability to meet basic living expenses for you and your family—we're here to help.

What is a financial hardship?
A financial hardship is the inability to meet basic living expenses for goods and services necessary for the survival of the debtor and his or her spouse and dependents. If you are facing financial hardship or anticipating a financial hardship you are not alone. The following reasons account for 70% of all foreclosures nationwide:
Job loss / significant reduction in income
Disability
Divorce
Death of wage earner
If you would like to explore your options, it is essential that our Solutions Specialists have all the necessary documentation to review your whole financial picture so that the best possible solution can be determined. You will need the following documentation:
Signed and dated hardship letter
30 days' worth of current paystubs
If self-employed, two years of tax returns and a year-to-date profit and loss statement
Documented evidence of any additional income (i.e., spousal support, child support, social security, other)
The last statements from all other mortgages
Complete asset statements for the last two months
Rental agreements
Important Note
Please be prepared to discuss your household income and expenses with your Solutions Specialist.
How to Reach Out
Once you have your information together or if you have questions about your specific situation, please get in touch with us. You have two easy ways to reach one of our caring crewmembers:
Email us with questions at [email protected].
Call us at 407.277.5045 x22110.