< 1 minute read|Published

How do I reset my personal Online/Mobile Banking password from a desktop/computer?

Follow the tutorial below to reset your Online/Mobile Banking password from a desktop/computer:

1. After a failed login attempt, select I can't access my account

Or...

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2. Click the Forgot Username/Password? link from FAIRWINDS.org.

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3. Click Reset Personal Access

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4. You will be directed to the 'Can't access your account?' page.

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5. Enter your phone number on file with us and your username so we may send you a temporary password.

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6.  Select Send me a new password

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7. Enter the password that was texted to your number on file.

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8. Click Confirm

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9. Re-enter the password that was texted to you in the Temporary Password field

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10. Enter your desired new password. Make sure to follow the password requirements listed below the empty field.

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11. Retype your new password.

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12. Click Update password. 

And that's it! You have successfully reset your Online Banking password. Return to FAIRWINDS.org and log in.

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Here's an interactive tutorial

https://www.iorad.com/player/1775876/Personal-Online-Banking-Password-Reset--Desktop-

Take charge of your business’s finances from anywhere

Download the FAIRWINDS Business Banking Suite app on your iOS or Android device and manage your business anyplace, anytime with features that enable you to do all of this from the palm of your hand.

Visit our Business Mobile Banking page to learn more.

 

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