Please make sure you are using a supported device (iPhone/iPad iOS 12.2 or higher, Android phone/tablet OS 8.0 or higher).
To ensure the best quality photo, please follow these tips:
- Use good lighting and a dark background for contrast.
- Double tap on the device screen to focus on image.
- Avoid any shadows when capturing the image.
- When reviewing the image, please make sure no background was captured.