< 1 minute read|Published

My credit card is damaged. How can I get a replacement card through the Mobile App?

You can request a replacement credit card (same card number) to be mailed to you. To do so, follow these steps: 

  1. Log in to FAIRWINDS Mobile App
  2. Select the More screen
  3. Tap Card Management
  4. Select the appropriate card
  5. Tap Replace a lost or damaged card
  6. Select Card is damaged

The new card will be delivered within 5 - 7 business days.  

 

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